1qqq Privacy Policy

Who Operates 1qqq

1qqq operates the website 1-qqq.lat and provides online slots, live casino games, crash games, and cricket betting to players in Bangladesh and other permitted markets. When you create an account, deposit funds, place a bet, or contact our support team, you share personal information with us. This Privacy Policy explains exactly what we collect, why we need it, and what rights you have over it.

If you have any questions after reading this policy, write to us at [email protected]. Our 24/7 live chat is also available from inside your 1qqq account.

Data We Collect From You

We collect only what we genuinely need. The table below lists each category, specific examples, and the reason we need it.

We do not collect payment card numbers. All mobile money transactions go through Bangladesh's regulated mobile financial service providers — bKash, Nagad, Rocket, and Upay — and we receive only a confirmation reference.

How 1qqq Uses Your Information

Running your account

Your name, mobile number, and identity document are used to verify that you are at least 18 years old, that your account belongs to you, and that your withdrawals go to the right payment wallet. Without this, we cannot process a withdrawal request.

Processing deposits and withdrawals

Minimum deposit at 1qqq is ৳100, minimum withdrawal is ৳700. When you request a withdrawal, we match your registered mobile wallet number against the account on file. This check happens automatically and usually completes within 25 minutes.

Bonuses and promotions

We use your deposit history and game activity to verify wagering requirements before releasing bonus funds. For example, the welcome bonus requires a 13× wagering turnover. We do not share your data with third-party marketing networks to serve you external ads.

Responsible gaming

1qqq monitors session length and betting patterns to identify signs of problem gambling. If we detect unusual activity, we may contact you to offer deposit limits or a cooling-off period. This monitoring is automatic and confidential.

Security and fraud prevention

IP addresses and device fingerprints help us detect duplicate accounts, bonus abuse, and unauthorised login attempts. We may suspend an account pending investigation if our systems flag a risk.

When We Share Your Data

We do not sell your personal data. We share it only in these circumstances:

• Payment processors: bKash, Nagad, Rocket, and Upay receive only the data needed to complete a transaction (amount, reference, wallet number).
• Game providers: Pragmatic Play, Habanero, FA Chai, Red Tiger, KA Gaming, and Sexy Gaming may receive a pseudonymous player ID to run their games inside the 1qqq lobby. They do not receive your name or contact details.
• Legal obligations: We will disclose data to regulators, law enforcement, or courts when legally required. We will notify you if permitted to do so.
• Service providers: Hosting, analytics, and customer support tools operate under strict data-processing agreements that limit them to acting only on our instructions.

Cookies and Tracking

1qqq uses cookies and similar local storage to keep you logged in between visits, remember your game lobby filters, and measure which pages are most useful. We do not use cookies for third-party advertising.

Types of cookies we use

• Essential cookies — required for login sessions and security tokens. You cannot opt out of these while using the site.
• Functional cookies — remember your language preference and lobby tab selection.
• Analytics cookies — count page visits and measure load times. Data is aggregated; individual users are not identified.

You can delete cookies at any time through your browser settings. Clearing essential cookies will log you out of your 1qqq account.

How Long We Keep Your Data

We keep your account data and transaction records for as long as your account is active, plus a minimum of five years after closure. This period is required for anti-money-laundering compliance. KYC documents are stored for a minimum of five years from the date of verification.

Chat logs and support tickets are kept for two years. Analytics data is anonymised after 13 months. When the retention period expires, we permanently delete or irreversibly anonymise the data.

Your Rights Over Your Data

You can exercise any of the following rights by emailing [email protected]:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to fix inaccurate or incomplete information (for example, an old mobile number).
• Deletion — ask us to erase your data. We will comply unless we are legally required to retain it (for example, transaction records).
• Restriction — ask us to pause processing while a dispute is resolved.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests (for example, analytics).

We will respond within 30 days. Identity verification is required before we action any request.

How We Secure Your Account

All data in transit is protected by TLS encryption. Stored passwords are hashed using a one-way algorithm — we cannot read your password. Payment wallet numbers are stored in encrypted form. Access to production systems is restricted to authorised personnel only, and all access is logged.

You are responsible for keeping your 1qqq login credentials private. If you suspect someone else has accessed your account, change your password immediately and contact our live chat.

Players Under 18

1qqq is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover that a minor has created an account, we will close it, refund any deposits, and delete the associated data immediately. If you believe a minor is using the site, please contact [email protected] right away.

Changes to This Policy

We may update this Privacy Policy when we change our data practices or when regulations require it. The "Last updated" date at the top of this page always shows the most recent revision. If a change materially affects how we use your data, we will notify you by email or by an in-account notice at least 14 days before the change takes effect. Continuing to use 1qqq after that date means you accept the updated policy.

Contact Us

If you have a question about this policy, want to exercise a data right, or need to report a concern, reach us through any of these channels: